Medgebra Medical Chatbot User Agreement (Terms and Conditions)

Welcome to Medgebra! By using the Medgebra Medical Chatbot ("Service"), you agree to comply with and be bound by the following Terms and Conditions ("Agreement"). This Agreement outlines the legal terms and conditions governing your use of the Service. If you do not agree to these terms, please discontinue use of the Service.

1. General Use

  • Purpose: The Medgebra Medical Chatbot is an AI-powered service designed to assist healthcare professionals by providing informational responses to medical questions. It is not intended to replace professional medical judgment, diagnosis, or treatment.
  • Eligibility: By using this Service, you confirm that you are a healthcare professional or a person authorized to seek medical information. You agree not to use the Service for personal medical advice or decision-making without consulting a qualified healthcare provider.

2. Accuracy and Limitations

  • Information Accuracy: While the Medgebra Medical Chatbot utilizes trusted sources, including approved medical guidelines and protocols, the accuracy and relevance of the information may vary. Responses provided by the chatbot are intended for informational purposes only and should be verified by consulting authoritative sources or a medical professional.
  • No Liability: Medgebra is not responsible for any errors or omissions in the information provided, nor for any actions you take or decisions you make based on the information from the chatbot. The Service is provided "as-is" without any warranties of any kind, either express or implied.

3. User Responsibilities

  • Account: To use certain features of the Service (such as document uploads or chat history), you are required to create an account and provide accurate, up-to-date information. You are responsible for maintaining the security of your account and the confidentiality of your login credentials.
  • Prohibited Use: You agree not to misuse the Service. Misuse includes, but is not limited to:
    • Using the Service for unlawful purposes.
    • Uploading, posting, or transmitting any content that is false, misleading, or violates the rights of others.
    • Attempting to disrupt the Service or servers through hacking or other malicious activities.
  • Medical Advice: The chatbot is not a replacement for professional medical advice. Always consult a healthcare provider for medical guidance.

4. Document Uploads and Use

  • Document Ownership: You retain ownership of any documents you upload to the platform. By uploading a document, you grant Medgebra the right to store, process, and use the content for providing responses through the chatbot.
  • Privacy: Your uploaded documents and chat history will remain confidential and private, accessible only through your account unless you choose to share it with others.
  • Content Responsibility: You are responsible for ensuring that any uploaded content complies with all applicable laws and does not infringe the rights of any third party.

5. Subscriptions and Payments

  • Subscription Plans: Certain features of the Service, such as document uploads or advanced AI model customization, require a paid subscription. You agree to pay the fees for the selected subscription plan.
  • Payment Processing: Payments are securely processed through Stripe or other payment processors supported by Medgebra. By subscribing, you authorize Medgebra to charge the applicable fees to your selected payment method.
  • Subscription Cancellation: You can cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. No refunds will be issued for partial billing periods.

6. Modifications to the Service

  • Service Updates: Medgebra reserves the right to modify, update, or discontinue the Service (or any part of it) at any time without prior notice. We will endeavor to provide reasonable notice if major changes are made.
  • Terms Updates: We may update these Terms and Conditions periodically. Continued use of the Service after such changes will signify your acceptance of the updated terms.

7. Termination

  • Account Termination: Medgebra reserves the right to suspend or terminate your account if you violate these terms or engage in prohibited activities.
  • Effect of Termination: Upon termination, your right to use the Service will immediately cease, and Medgebra will have no obligation to retain or provide access to your documents, chat history, or any other data associated with your account.

8. Data Privacy and Security

  • Privacy: Your privacy is important to us. We follow strict data protection protocols to safeguard your information. Please refer to our Privacy Policy for more details about how your data is collected, used, and protected.
  • Data Security: Medgebra employs industry-standard security measures to protect your data. However, we cannot guarantee absolute security, and you acknowledge that any information shared with or uploaded to the Service is done at your own risk.

9. Intellectual Property

  • Ownership: All intellectual property rights associated with the Service, including but not limited to software, design, content, and trademarks, remain the exclusive property of Medgebra. You may not copy, modify, distribute, or reverse-engineer any part of the Service without explicit permission.
  • User Content: By uploading any content to the platform, you represent that you have the necessary rights and permissions to do so. Medgebra does not claim ownership of user-uploaded content but reserves the right to use it as outlined in these Terms.

10. Limitation of Liability

  • No Liability for Indirect Damages: Medgebra, its affiliates, and employees shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of or inability to use the Service.
  • Maximum Liability: In no event shall Medgebra's total liability exceed the amount you have paid to Medgebra in the last six months, if applicable.

11. Governing Law

  • Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of The Netherland, without regard to conflict of law principles.
  • Dispute Resolution: Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Saudi Arabia.

12. Contact Information

  • For any questions or concerns regarding these Terms and Conditions, please contact Medgebra support at info@medgebra.com.

By using the Medgebra Medical Chatbot, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.